Connecting Front Line workers and First Responders with rapid access to healthcare services and community support.
As healthcare professionals, we understand our needs better than anyone. Likewise, we recognize that our colleagues on the front lines also experience similar situations and struggle to find effective coping mechanisms too often. As a result, CarePoint Health is launching Mind Line, a vehicle to address the specific needs of Front Line Workers and combat Burnout. Meant to be a dedicated Portal for the Front Line Worker’s Well-Being, it is a private, protective, and proud tool for Front Line care. The Mind Line will offer anonymous advice, care navigation, general counseling, or simply an ear that understands the challenges we all face today.
We know it is not always easy to identify when you need help. We encourage you to make self-care a priority and do regular check-ins with yourself. How are you feeling, especially after an extra stressful day? If stress and anxiety is getting in the way of your daily life, it may be the time to reach out to someone.
These signs can all point toward needing additional support. You should also consider seeking help if you begin to notice periods of self-isolation, a lack of trust in others, professional burn-out, new or increased substance abuse, or feelings of compassion fatigue.
Between 9a-5p M-F
If you are experiencing more severe symptoms or are having thoughts of suicide, call the National Crisis Hotline at 988, or 911 for immediate assistance.
Essential workers are highly trained and accustomed to solving problems, healing others, and managing pressure. Yet no one is immune to the long-term effects of stress and trauma. If care needs are to grow, we have opportunities for telepsychiatry, psychotherapy, and more.