As healthcare professionals, we understand our needs better than anyone. Likewise, we recognize that our colleagues on the front lines also experience similar situations and struggle to find effective coping mechanisms too often. As a result, CarePoint Health is launching Mind Line, a vehicle to address the specific needs of Front Line Workers and combat Burnout. Meant to be a dedicated Portal for the Front Line Worker’s Well-Being, it is a private, protective, and proud tool for Front Line care.  The Mind Line will offer anonymous advice, care navigation, general counseling, or simply an ear that understands the challenges we all face today.

Getting Help When You Need It Most​

We know it is not always easy to identify when you need help. We encourage you to make self-care a priority and do regular check-ins with yourself. How are you feeling, especially after an extra stressful day? If stress and anxiety is getting in the way of your daily life, it may be the time to reach out to someone.

When To Reach Out – You Are Not Alone ​

• Are you feeling irritable and angry regularly?  
• Do small things bother you more than usual?   

• Do you feel anxiety, loneliness, or depression on a daily basis?  
• Is it harder than usual to experience joy?  

These signs can all point toward needing additional support. You should also consider seeking help if you begin to notice periods of self-isolation, a lack of trust in others, professional burn-out, new or increased substance abuse, or feelings of compassion fatigue.